IMPORTANT PLEASE READ

Policies

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RELEASE OF LIABILITY

As the participant or legal parent or guardian of the participant(s), I release and hold harmless to the business doing business as 4Cats Arts Studio, its owners, operators, and franchisor from any and all liability, claims, demands, and causes of action whatsoever, arising out of or related to any loss, damage, or injury, including death, that may be sustained by the participant and/or the undersigned, while in or upon the premises or any premises under the control and supervision of 4Cats Arts Studio Professionals, its owners, and operators or in route to or from any of said premises.

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PAYMENT POLICIES

Deposit is due upon registration, any party upgrades or extra guest charges are due the day of the party. Please note—we have no cash on premises and do not accept cash payments. We accept Visa, MasterCard and Interac debit for in-studio purchases. It is strongly recommended to book your party online so you can carefully read all relevant policies and information and view photos of the choices. Thanks for your understanding.

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MEDICAL EMERGENCIES

I give permission to the business doing business as 4Cats Arts Studio, its owners, operators, and franchisor from any and all liability to seek medical treatment for the participant in the event they are not able to reach a parent or guardian. I hereby declare any physical/mental problems, restrictions, or condition and/or declare the participant to be in good physical and mental health.

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4CATS ENVIRONMENT

Every day we aspire to make our studios welcoming, respectful and safe. Our staff work hard to ensure you, your family and friends have a respectful, positive and rewarding experience. In turn, we need to express the expectation that customers will be respectful towards our staff. Though 99.9% of the time we are surrounded by encouragement and the kindness of people, we cannot under any circumstances allow our staff to be demeaned. We first and foremost are a safe space for them. Which is why if there is a breach of that respect from someone, that person will be asked to leave.

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OBSERVERS

Each person attending the workshop must be registered and paid for. We do not have the space for people to “just watch” :)

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EXTRA GUEST PRICING

Extra guest pricing: $17 per person for oven-bake clay, collage, splatter parties and clay parties. $24 per person for pouring parties. *The base price includes up to 10 guests. If you have under 10 guests there is no change to your party fee.

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DRESS FOR MESS

Please tell your guests to dress appropriately for the party. We are an art studio and paint can be lurking around any corner and jump on you! We use professional materials and art supplies which means paint may stain clothing, shoes and jackets. We have aprons at the studio to borrow, but paint can get anywhere. 4Cats is not responsible for damage to clothing or personal belongings. Please leave the ball gowns and tuxedos at home.

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WE’LL CALL TO CONFIRM

Hello! Please expect a call or email within a couple of weeks before your party to confirm details and discuss upgrade options. If you can’t wait, drop us a line.

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PLEASE BE ON TIME!

Please arrive no more than 10 minutes before your scheduled workshop time as we have classes and/or events scheduled before and after. *Please also note there are classes and/or events booked after your workshop. The studio area must be vacated 5 minutes after the scheduled end time for the workshop. This allows time for the studio staff to clean and prepare for the next event or class. Thank you for understanding.

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CANCELLATION, REFUND & TRANSFER POLICY

We do not offer refunds. We can transfer your workshop booking if your booking is canceled 14 days prior to the event. We cannot provide a transfer after this time. Transfer requests are valid for 15 days.

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HOW LONG IS THE PRIVATE WORKSHOP?

The workshop is 1 hour total for Splatter and up to 1.5 hour for Pouring, Clay and Polymer Clay. There is no party/food time after the workshop.

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WHAT DOES IT COST?

$225 (+ tax) due at booking. Pouring parties are an additional $70 (+ tax).The base price is for 10 guests including the guest of honour. If you are booking for less than 10, the price is the same. If you have less than 10 we do not provide you with supplies to take home. Any additional costs for extra guests will be charged on the day of the party. Extra guests are $17 per person ($24 for pouring).

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DO YOU OFFER DISCOUNTS FOR NON PROFITS ETC?

Our listed private workshop pricing is our discounted price.

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CAN WE MAKE SOMETHING DIFFERENT FROM WHAT IS PICTURED?

All participants make the same project to ensure optimal instruction but there is always room for creativity and unique features! If you have a special request please let us know at the time of booking so the teachers can prepare. It WILL NOT be possible to change your theme on the day of your party. We try to accommodate special requests within the limits of what is possible in the time allotted. A $40 non-refundable fee will be charged for development cost.

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IS THERE A PARTY WHERE GUESTS GO HOME WITH WHAT THEY MADE THAT DAY?

No. All projects need time to be dried, fired, and/or fired in the kiln.

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CAN I BOOK EXTRA TIME?

Possibly, the studio is very busy with workshops scheduled back to back. If the time slot following your private workshop is available, it may be possible to book a “double private workshop” at full price (an additional $225 plus extra guest costs). There is no discount applied for double workshops.

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WHAT IF MY GUESTS ARE RUNNING LATE?

The workshop begins within 5 minutes of the scheduled start time. We recommend telling your guests on the invite that “art making starts right on time” and to arrive 5 minutes early. We are unable to extend the workshop time if you are running late as there are workshops scheduled after.

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WHAT TIME DO I HAVE TO LEAVE BY?

Your booking is 1 hour 30 minutes in total (1 hour for splatter). If you or your guests are late we cannot extend your time. Please also note there are classes and/or events booked after your workshop. The studio area must be vacated 5 minutes after the scheduled end time for the workshop. This allows time for the studio staff to clean and prepare for the next event or class. Thank you for understanding.

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HOW DO WE CHOOSE COLOURS FOR OUR PROJECTS?

Colours are chosen on the day of the party and by the guest of honour when applicable. Any specific requests should be made at the time of booking and confirmed before the party date. Please note, colour choice is subject to studio stock availability. We will do our best but cannot guarantee specific colour matching.

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WHO PICKS UP ALL THE ARTWORK AFTER THE PARTY IS COMPLETE AND WHEN IS IT READY?

For all workshops EXCEPT clay: The event organizers can pick up all artwork the following weekend anytime between 12 pm and 4 pm only and all creations will be packaged together for easy pick up. *You will not receive a reminder. Please note artwork must be picked up within 2 weeks of the workshop. For clay workshops: the clay is dried, double fired and clear glazed by staff. Please allow around 2-3 weeks for this process. We will contact you when it is ready and you have 2 weeks to pick it up from the pickup call date. For collaborative splatter paintings: the staff hand stretch and then varnish the splatter painting once it is dry. Expect it to be ready within 1-2 weeks of the party. You will be contacted when it’s ready.

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ARE THERE ANY ADDITIONAL COSTS AND WHAT ARE THEY?

Some workshops have upgrade options available which are clearly laid out on the website. You may request upgrades at the time of booking. Upgrades must be confirmed before the workshop date. Payment for all upgrades and extras are due on the day of the workshop. Extra guest pricing: $17 per person, $24 per person for pouring workshops.

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CAN ALCOHOL BE PERMITTED FOR PRIVATE PARTIES?

Yes. You must acquire a “no sale” license 2 weeks prior to the date of your party–no exceptions. Permissible alcohol is limited to wine and beer. All containers must be standard sizes (750mL wine bottles, single serving beer cans/bottles)

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DO YOU HAVE A FRIDGE OR FREEZER AVAILABLE?

No.

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DO YOU PROVIDE CUPS OR ICE BUCKETS?

No. Please bring all necessities with you. We do not have space in the studios to store supplies prior to your workshop.

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DO YOU HAVE PARKING SPACES AVAILABLE FOR GUESTS?

Parking may be available, studio dependent. Contact the studio directly to find out.

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WHAT IF I NEED TO CANCEL AFTER I BOOK MY PARTY?

We do not offer refunds. We can transfer your private workshop if your booking is canceled 14 days prior to the event. We cannot provide a transfer after this time. Transfer requests are valid for 15 days.

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DO YOU HAVE INVITES OR EVITES?

No.