*Due to worldwide shipping and supply issues, we will not have Ditto oven-bake clay red, green, silver and raw umber in the studio. Other colours may run out. Available colours will be substituted. Earthenware clay colours may vary on projects due to supply issues.

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Classes FAQs

Kids Classes FAQs

Are the session classes different throughout the week?
We offer the same class multiple times throughout the week so students can register for the class day/time that suits them best!


Exploratory Perks Program
What are the perks?
1. No School Day Workshop Discount
  • $10 off per registered workstation
  • 5% off for 2 children if sharing a workstation
  • Full-day 9am–4pm
  • Use code NOSCHOOL at checkout. No refunds or credits for not using the code.
  • Current and Upcoming Full Session students only
2. No School Day Workshop Discount
  • This year, exploratory students get $20 off one party booking.
  • Max one party discount per party, per student, per year.
  • Use code PARTYFUN at checkout. No refunds or credits for not using the code.
  • Current and Upcoming Full Session students only
How do you use the Exploratory Perks Program?

In order for you to take advantage of the exploratory perks, you need to be logged in when placing your classes/parties/workshops in the cart and registered for the current and upcoming full 10 week Exploratory Session.

To log in, click the person icon at the top right corner of the screen. Here you will be prompted to log in. If this is your first time (or the first time in a long time!) you will need to register. It only takes a minute and will request you confirm your email address.

When registering for one of the above studio happenings, please type in the correct code at checkout.

My code is not working

Please make sure you are logged in and that you are spelling the code correctly. Please also make sure your current registration meets the perk conditions, i.e. you are currently registered in the current and upcoming full Exploratory Session.

Still not working? Please message us via the website (bottom right corner) and we are happy to help!



Before Class
What to wear?

Dress For Mess! Acrylic paint does not come out of clothes. We cannot guarantee that clay or other art materials will come out of clothes. Students should always come to the studio dressed for mess.

Do my kids need to bring anything to class?
For session classes kids will need to bring a mask, water bottle, and be dressed for mess—acrylic paint does NOT come out of clothes. All art materials will be provided at the studio.
Anything else I need to do before class?

Yes, parents/guardians please discuss the following before student(s) arrive to class. To prepare, it is important for kids to know to take their time, go slow and enjoy the process with their creations.

When creating we will emphasize using different techniques and the art of adding small details. 
We will encourage enjoying the process, creativity, patience, and attention to detail.

Parents, please discuss this expectation with children before the class in order to ensure your child understands that we will be creating with details and practice in mind.

* Our goal is to maintain a respectful, patient, and creative learning environment. Please note disrespectful and disruptive behaviour will not be tolerated. In the event of misconduct, parents will be called to pick up their child immediately. No refunds or credits for missed time in the event a parent needs to be called if a child is not able continue with the class either partially or permanently due to bullying, or disruptive, violent, inappropriate or disrespectful behaviour.



Lateness/Absences
What if my child will miss a class?
If a student misses a class they may attend a catch-up time so they don’t fall behind on their artwork. Maximum ONE catch-up time per session. Catch-up times are purely to ensure completion of projects. Catch-up times do not include any art history or theory content and are purely to ensure completion of projects on time. Suggested catch-up time may include attending their regular class 15 minutes early or staying 15 minutes later. Most classes fill so attending another class may not be possible. No credits or refunds for missed classes or catch up times. Catch up times cannot be carried over to the next session once a session ends. Catch-up times are offered as a courtesy only and may not always be possible.
What if I’m going to be late for class?
Being on time is important as we have LOTS to do each class! Late arrivals are very distracting for the group and delay class, which can lead to unfinished projects and prevent class from finishing on time. If you know you’ll be late please advise the studio ASAP. 
Can I bring home materials for someone who misses a class?
No. If a student misses a class they may attend a catch-up time so they don’t fall behind on their artwork. Maximum ONE catch-up time per session.


Covid-19, Health & Safety
What if my class is cancelled or postponed due to a COVID-19 related lockdown?
If a class cannot take place due to increased restrictions or lockdown then the class may be rescheduled, students may be transferred to another class, or a credit may be provided for use in future or online classes. No refunds.
Does my child need to wear a mask at the studio
Yes, everyone inside the studio must wear a mask for the duration of the class.


Artwork Pickup
Will I receive an email when my artwork is ready?
We do not email or call.
Please message us through the homepage of our website and choose the question—"Is my art ready for pick up?" An automated message will tell you our current firing and drying times.
Please check our contact page before coming to the studio to make sure we are open.
We check our chat messages as often as possible. Please don’t send a chat, phone and also send an email. We promise we will get back to you.
How long do I have to collect my artwork?
We can store art work for 2 weeks once ready. We have A LOT of artwork moving through the studio and limited storage, so cannot retain unclaimed artwork past that time.

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